you are at least the age of legal majority in your place of residence and otherwise legally competent to enter into contracts.to be bound by and fully comply with these Terms of Use (the "Agreement") and. to enter into a legally binding contract with athenahealth.You agree that when you use our Services that display or link to these Terms of Use, you are agreeing: Our Services are not intended for use by anyone outside of the United States.Īny unauthorized registration for, access or use our Services or Third Party Platforms is strictly prohibited. We do not control and are not responsible for Third Party Platforms, whether you access such platforms using our Services or otherwise. If you use our Services to access or share data with any websites, applications, platforms, services, solutions or portals of any third parties (including any patient portals offered by any healthcare provider(s)) (each, a " Third Party Platform"), the privacy policies, terms and agreements of such Third Party Platforms will apply to your use of such Third Party Platform. Additional specific privacy policies, terms and agreements may also apply to any particular Services you use. These Terms of Use relate to your use of the Services. THESE TERMS CONTAIN PROVISIONS THAT LIMIT OUR LIABILITY TO YOU AND REQUIRE YOU TO RESOLVE ANY DISPUTE WITH US THROUGH MEDIATION AND WITHOUT A JURY TRIAL, ON AN INDIVIDUAL BASIS, AND NOT AS PART OF ANY CLASS OR REPRESENTATIVE ACTION. When you use the Services, our collection and handling of your information is regulated by Health Insurance Portability and Accountability Act ("HIPAA") and our agreements with your healthcare provider. These Services which include applications, websites and mobile devices, may allow you to communicate, coordinate and manage your medical care with your healthcare provider and may include the create of accounts in connection with such use. and our subsidiaries and affiliates (collectively "athenahealth", "we", "us") power health care solutions on behalf of your healthcare provider (our "Services"). For the Terms of use and Privacy Policy that apply to your use of our website,, please visit. athenahealth offers such Services on behalf of our HIPAA regulated clients (i.e. Note: Update 7/26/19 On 7/22/19 I received a statement dated 7/17/19 for services rendered 1/12/19, nearly six months earlier! This is the first statement received for these services.Please note: The below Terms of Use apply to your use of athenahealth's Services in your capacity as a patient. This is a perfect example of their idea of the personal touch. No thanks! I've NEVER had this experience with a health care corporation (or any other creditor) before! Note the boilerplate response to this review and all the others. If you want to talk to someone in-person good luck! They closed up any local billing office when Ascension took over and they try to steer you to their website. Many friends who use their services locally have had the same experience of late. I get my insurance statements and health care account reimbursements MONTHS before I get a statement from Ascension and then they immediately get NASTY. BEWARE! They are the very last and very late on the chain when it comes to billing. HOWEVER after Ascension took over billing has been horrible. I've always found the staff competent and the care very good.
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